Lexiti Frequently Asked
Questions

eDiscovery, or electronic discovery, is the process of identifying, collecting, reviewing and organising electronically stored information (ESI), such as emails, documents, spreadsheets, digital images, logs and system files, and many more. Lexiti simplifies the process by offering powerful searches for the search, filtering, and retrieval of data, making it easy to gather and review relevant documents quickly and accurately.

Security has been central to Safelink since day one. From the start, we implemented advanced key management and have continually evolved to stay ahead of security threats. Safelink is fully compliant and holds top-tier security certifications, including the globally recognised ISO 27001. We provide robust, multi-layered security configurations and undergo regular independent audits to ensure your data remains safeguarded at the highest level of protection.

Our pricing model is truly all-inclusive, with no hidden fees for data processing, document production, or adding additional users. You get unlimited access to every feature—advanced search, tagging, exports, and more—without worrying about surprise charges. This way, you can scale your case as needed with full transparency and predictable costs. Contact us for a tailored quote.

Absolutely. Lexiti is designed to scale, whether you're handling small legal matters or managing large, complex litigation involving millions of documents. We already support high-volume cases, ensuring that as your requirements grow, our infrastructure delivers the same speed, performance, and reliability, and a feature set that lets you focus on the work that matters most.

Lexiti offers powerful search capabilities that go far beyond basic keyword searches. You can build complex queries using Boolean operators, apply filters by date, file type, or document size, and leverage advanced features like tagging and concept searching. Whether you're searching across your entire workspace or within a single document, Lexiti intelligently surfaces relevant data.

Setup is fast and hassle-free. Since our platform is cloud-based, there's no software to install. Simply reach out to our team, and we’ll get you fully set up the same day—allowing you to start uploading, searching, and reviewing documents within minutes.

Yes, our eDiscovery tool is designed for collaboration. Multiple team members can work on the same case, with customisable permissions that allow you to control who can access, review, and modify specific documents or datasets.

Any type of file can be uploaded and downloaded across our platform, subject to permissions and malware checks. The built-in document viewer can handle PDF, DOCX, DOC, XLSX, XLS, CSV, PPTX, PPT, MSG, EML, HTML, TIFF, JPEG, PNG, and DCM (medical images). Additionally, PST and ZIP archives can be uploaded and unpacked within workspaces.