FAQs
Bundles

Bundles Frequently Asked
Questions

What is Safelink’s Bundling tool?
Safelink’s Bundling Tool is an innovative solution designed to streamline the organisation, packaging, and sharing of legal documents. It allows users to create customised bundles of related documents, making it easier to manage case files, agreements, contracts, and other legal materials.
How does the free bundle offer work?
The free bundle offer allows new users to experience the benefits of our Bundling platform without any upfront cost. Users can create and share two bundles per month for free, enabling them to explore the tool’s features and functionalities. After reaching the limit of free bundles within the month, users can choose from various subscription plans to continue using the tool with additional features.For more information on what’s included, view our plans.
What type of file types can I upload?
Any type of file can be uploaded and downloaded across our platform, subject to permissions and malware checks. The built-in document viewer can handle PDF, DOCX, DOC, XLSX, XLS, CSV, PPTX, PPT, MSG, EML, HTML, TIFF, JPEG, PNG, and DCM (medical images). Additionally, PST and ZIP archives can be uploaded and unpacked within workspaces.
Can I customise the look of my bundle?
Yes, you can customise the appearance of your bundles within the platform. Users can adjust the bundle name, add a cover page, adjust the appearance of the index, and configure the formatting of your documents, such as font styles, colours, and layouts.
How can I be sure my bundled documents are secure within the system?
Security has been central to Safelink since day one. From the start, we implemented advanced key management and have continually evolved to stay ahead of security threats. Safelink is fully compliant and holds top-tier security certifications, including the globally recognised ISO 27001. We provide robust, multi-layered security configurations and undergo regular independent audits to ensure your data remains safeguarded at the highest level of protection.
What kind of support is available if I have any questions?
Our expert support team is on-hand 24/7 and typically responds within a few minutes. We also offer an extensive library of help articles on our Knowledge Hub.