When Lawdit Solicitors took on a complex dispute, the scale of disclosure raised the stakes. Thousands of documents and emails,  many with attachments, needed reviewing. Coordinating across internal teams and external counsel added to the pressure.

“We didn’t have an eDiscovery system provider to handle disclosure at that volume,” says Lora Krasteva, Commercial & Dispute Resolution Solicitor at Lawdit. “It would have taken weeks to do manually and left too much room for error.”

It was a level of intensity that called for a dedicated platform. Lexiti gave Lawdit the foundation to manage disclosure with speed and precision and deliver with confidence.

‍Moving Beyond Manual Review

Lawdit’s team was used to handling disclosure in-house. Their existing approach was based on structured spreadsheets and internal systems, which worked well for matters with more manageable volumes.

“We were using an Excel index. This format has worked well for us in the past; however, the volume of documents on this case made that approach unfeasible,” says Lora. 

Following a recommendation, the team reached out to Safelink to see whether Lexiti could strike a better balance: something scalable, cost-effective, and still under their control.

‍A Supportive and Seamless Start

In matters where timing is tight and coordination is complex, having the right support isn’t just helpful, it’s essential. In eDiscovery, where delays and errors can quickly escalate, responsive, hands-on guidance makes all the difference.

From the very first call, Safelink’s support made an impression. The team offered hands-on guidance, flexible training, and clear, patient walk-throughs of the platform’s features for eDiscovery.

“The onboarding was seamless and faultless,” says Lora. “Every question I had was answered quickly, and Safelink’s team was available whenever we needed support.”

“One of our support team’s goals is to turn a new tool into a confident workflow. While Lexiti was new to the team, it never felt unfamiliar. The support was practical, responsive, and always one step ahead. It wasn’t just a helpdesk; it was a genuine partner in getting the work done.” 

That level of responsiveness gave Lawdit the confidence to move fast and stay focused — no second-guessing, no slowdowns.

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Intuitive Tools that Deliver

In disclosure work, speed is nothing without structure. Lexiti gave Lawdit the tools to move quickly without sacrificing clarity, transforming a time-consuming manual process into a workflow they could trust at scale.

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Here’s what that looked like in practice for Lawdit:

●     Upload and organise thousands of emails and attachments into workspaces and folders

●     Tag relevance, privilege, and other review criteria across high volumes of related content

●     Inviting and collaborating with external counsel

●     Export structured bundles with autogenerated Excel indexes for production

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“It saved us countless hours and gave us the confidence that nothing had been missed.”

That same reliability showed up in real time. During a live Zoom with a client, Lexiti’s search feature helped Lora surface a document mid-call.

“That kind of responsiveness impressed both us and the client. It changed how we work.”

It’s those practical gains — finding what you need when you need it, knowing the bundle’s complete — that make the difference when time’s tight and expectations are high. For Lawdit, it meant less stress, fewer delays, and a smoother process for everyone involved.

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Scalable for Any Size Case

Lawdit regularly handles commercial disputes, but this one called for more than their usual approach to review. With Lexiti, they were able to scale up without losing grip on detail.

The team moved faster, collaborated more easily, and kept a clear audit trail throughout the disclosure process. It brought a new level of control and confidence under pressure.

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“Now that we’re familiar with the depth of the platform, we wouldn’t hesitate to use Lexiti again,” says Lora. “Lexiti made us more comfortable and confident in handling significantly larger volumes of data for disclosure.”

Importantly, that confidence now extends to smaller matters, too:

“Even for a smaller volume of documents, we would rather use tech. It’s more professional, limits human error, and gives you a clearer result.”

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This is exactly what Lexiti is built for: giving firms the tools to take on more, with confidence. Whether it’s scaling up for a complex case or bringing structure to lower-volume matters, the platform supports legal teams in working with clarity and control. That kind of capability doesn’t just ease the workload; it opens up new opportunities without adding pressure to the team.

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Looking Ahead

Lawdit came out of a high-pressure case with a better way of working. Faster, clearer, more controlled. That’s what the right tools make possible.

“I’d absolutely recommend Lexiti. Whether it’s a big project or something smaller, it just makes your life easier,” concluded Lora. 

If you’ve ever hit the limits of manual review — or felt the pressure of high volumes and tight deadlines — Lexiti was built for that moment.

Book a live walk-through with the Safelink team.